Security & Privacy Policy
Security &
Privacy
A&R Engineering T/A
arengineering-onlineshop.co.uk are committed to protecting and respecting your
privacy. A&R Engineering are a trading name of Dorman Smith Switchgear
Limited.
This policy (together with our Terms
and Conditions and any other documents referred to in it) sets out the basis on
which any personal data we collect from you, or that you provide to us, will be
processed by us. Please read the following carefully to understand our views
and practices regarding your personal data and how we will treat it. For
the purpose of the Data Protection Act 1998 (the Act), the data controller is
A&R Engineering, Valleybridge Road, Clacton on sea, Essex, CO15 4AD.
Main Statement
We do not store credit card details nor do we share customer details with any 3rd parties.
Information we may collect from you
We may collect and process the
following data about you:
- Any
information that you provide by filling in forms on our website www.arengineering-onlineshop.co.uk (our
website). This includes information provided at the time of registering or
ordering on our sites, or requesting further services. We may also
ask you for information when you report a problem with our website.
- If
you contact us; we may keep a record of the correspondence.
- Details
of any transactions or possible transactions or information requests that
you carry out via our website.
- Details
of your visits to our website including, but not limited to, traffic data,
location data, weblogs and other communication data, whether this is
required for our own billing purposes or otherwise and the resources that
you access.
IP addresses
We may collect your IP address for
security and protection reasons.
Where we store your personal data
The data that we collect from you may
be transferred to, and stored at, a destination outside the European Economic
Area (EEA). It may also be processed by staff operating outside the EEA who
work for us or for one of our suppliers. Such staff may be engaged in, among
other things, the fulfilment of your order, the processing of your payment
details and the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy.
All information you provide to us is
stored on secure servers. Any payment transactions will be encrypted [using SSL
technology]. Where we have given you (or where you have chosen) a password
which enables you to access certain parts of our website, you are responsible
for keeping this password confidential. We ask you not to share a password with
anyone.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your
data transmitted to our website; any transmission is at your own risk. Once we
have received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in
the following ways:
- To
ensure that content from our website is presented in the most effective
manner for you and for your computer.
- To
provide you with information, products or services that you request from
us or which we feel may interest you, where you have consented to be
contacted for such purposes.
- To
carry out our obligations arising from any contracts entered into between
you and us.
- To
allow you to participate in interactive features of our service, when you
choose to do so and
to notify you about changes to our service.
Disclosure of your information
We may disclose your personal
information to any member of our group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in sections 736 and
736A of the UK Companies Act 1985 (as amended).
We may disclose your personal
information to third parties:
- In
the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such
business or assets;
- If
we or substantially all of our assets are acquired by a third party, in
which case personal data held by us about our customers will be one of the
transferred assets; and
- If
we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our
Terms and Conditions and other agreements; or to protect our rights,
property, or safety, our customers or others (including exchanging
information with other companies and organisations for the purposes of
fraud protection and credit risk reduction).
Fraud prevention
In order to protect our customers and
us from fraud and theft, we may pass on information that we obtain from making
identity checks and other information in our customer records, including how
you conduct your account, to other group companies, other retailers and to
financial and other organisations (including law enforcement agencies) involved
in fraud prevention and detection, to use the same way.
Your rights
You have the right to ask us not to
process your personal data. You can exercise your right to prevent such
processing by contacting us at sales@arengineering.co.uk Our website
may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these
websites.
Access to information
The Act gives you the right to access
information held about you. Your right of access can be exercised in accordance
with the Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes we may make to our
privacy policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.
Contact
Questions, comments and requests
regarding this privacy policy are welcomed and should be addressed to sales@arengineering.co.uk
or Click here to contact A&R Engineering